Terms and Conditions — 789com Pakistan Online Casino & Sportsbook

Welcome to 789com, an online casino and sports betting platform operated at 789com.best and designed specifically for Pakistani players. These Terms and Conditions ("Terms") apply to all users of the 789com platform, including its website, mobile browser interface, and any future applications ("Platform").

789com provides online casino games — including Andar Bahar, Fishing Games, Card Games, Poker, Crash Games, and Jackpot Slots — as well as a sports sportsbook covering cricket, PSL, football, kabaddi, esports and more. All balances, bets, and payouts on 789com are conducted in Pakistani Rupees (PKR).

By accessing or using any part of the 789com Platform, you confirm that:

• You have read these Terms in full and understand them.
• You agree to be bound by these Terms as a condition of use.
• You meet all eligibility requirements set out in Section 2.
• All information you provide to 789com is accurate and complete.

If you do not agree with any part of these Terms, you must immediately stop using the 789com Platform and contact support@789com.best to close your account.

The 789com Platform is open to individuals who meet all of the following criteria:

• Age: You must be at least 18 years of age. 789com takes underage gambling seriously. Any account found to belong to a person under 18 will be immediately closed, all balances forfeited, and the matter may be referred to relevant authorities.
• Legal capacity: You must be legally capable of entering a binding agreement under the laws applicable to your jurisdiction.
• One account per person: Each person may hold only one 789com account. Duplicate accounts — registered by the same individual using different names, email addresses, mobile numbers, or device identifiers — are prohibited and will result in all accounts being suspended and all balances voided.
• Not self-excluded: You must not be currently subject to a voluntary self-exclusion or a third-party exclusion order from 789com or any affiliated platform.
• Not acting as an agent: You must be playing on your own behalf and not as an agent, proxy, or nominee for any other person.

789com reserves the right to request proof of eligibility at any point, including but not limited to a copy of a national identity card (CNIC), passport, or other government-issued document. Failure to provide requested verification documents within 72 hours may result in account suspension until verification is complete.

To use the full 789com Platform, including depositing, withdrawing, and placing real-money bets, you must register a personal account. Registration is free and requires a valid Pakistani mobile number and a password.

3.1 Accurate Information

You must provide accurate, complete, and current information at registration and keep that information updated throughout your time as a 789com member. Providing false information — including a false name, incorrect date of birth, or a mobile number that does not belong to you — constitutes a breach of these Terms and may result in immediate account closure with forfeiture of any balance.

3.2 Account Security

Your 789com account credentials are your responsibility. You must:

• Keep your password confidential and not share it with anyone.
• Use a strong password that is not used on other platforms.
• Log out of your account on shared devices.
• Notify 789com support immediately if you believe your account has been accessed without your permission.

789com will never ask you for your password via any communication channel. Any message requesting your password should be treated as fraudulent and reported to us immediately.

3.3 Account Closure by Player

You may close your 789com account at any time by contacting support@789com.best. Upon closure, any remaining balance above the minimum withdrawal threshold will be paid to your registered withdrawal method. Balances below the minimum threshold may be forfeited unless you contact support to discuss alternative arrangements.

789com accepts deposits exclusively in Pakistani Rupees (PKR) via the following payment methods:

All deposits must originate from a payment account that belongs to the registered 789com account holder. Third-party deposits — where the source account belongs to a different person — are strictly prohibited and will result in the deposit being reversed and the 789com account suspended pending investigation.

4.1 Deposit Limits

The minimum deposit at 789com is Rs 500 for most methods and Rs 1,000 for IBFT and card deposits. There is no platform-imposed maximum deposit, though individual payment providers may impose their own daily limits. Players may set voluntary deposit limits through the responsible gaming tools in their account settings at any time.

4.2 Currency

789com operates exclusively in PKR. No foreign currency conversion takes place on the platform. The balance displayed in your 789com account at all times represents Pakistani Rupees.

789com processes withdrawal requests to the same payment method used for the most recent deposit, subject to the limits and conditions below.

5.1 Withdrawal Processing Times

For fully verified accounts, the average withdrawal processing time is 15 minutes for Easypaisa, JazzCash, NayaPay, and SadaPay. IBFT withdrawals are processed within the same business day for requests made before 3:00pm PKT. Card withdrawals may take 1–3 business days depending on the issuing bank.

5.2 Verification Requirement

Before processing a first withdrawal, 789com requires account verification (KYC — Know Your Customer). This involves submitting a copy of a valid CNIC or passport. Verification is typically completed within 24 hours. Subsequent withdrawals from a verified account do not require repeat documentation unless unusual activity is detected.

5.3 Withdrawal Limits

• Minimum withdrawal: Rs 1,000
• Standard daily withdrawal limit: Rs 500,000
• VIP Gold and Platinum members have elevated daily limits — contact your account manager for details
• Jackpot prizes above Rs 5,000,000 may be paid in instalments as agreed with the player

5.4 Pending Wagering Requirements

Withdrawals of bonus-derived funds require fulfilment of the wagering requirement stated in the applicable promotion. The 789com platform will display your current wagering progress in your account balance section. Real-money deposits are always withdrawable at any time regardless of bonus activity, unless a specific combined deposit-and-bonus offer was accepted with alternative terms.

789com offers a range of bonuses including welcome deposit matches, free spins, cashback offers, reload bonuses, and loyalty rewards. The following general terms apply to all 789com bonuses unless a specific promotion states otherwise.

6.1 Welcome Bonus

New 789com players are eligible for a 100% deposit match bonus on their first deposit, up to a maximum of Rs 10,000. To qualify: (a) you must register a new account; (b) your first deposit must be at least Rs 500; (c) the bonus must be claimed within 7 days of registration. The bonus carries a 5x wagering requirement on the combined deposit and bonus amount.

6.2 Wagering Requirements

Wagering requirements represent the total amount you must bet before bonus funds become withdrawable. A 5x wagering requirement on a Rs 10,000 bonus means you must place total bets of Rs 50,000 before that bonus becomes cashable. Not all games contribute equally:

• Slots and Crash Games: 100% contribution
• Andar Bahar and Card Games: 100% contribution
• Sportsbook bets (min odds 1.50): 100% contribution
• Poker: 20% contribution
• Live Casino table games: 10% contribution

6.3 Bonus Abuse

789com reserves the right to void bonuses and cancel associated winnings if we determine that a player has engaged in bonus abuse — including but not limited to: creating multiple accounts to claim bonuses repeatedly; placing opposing bets to satisfy wagering requirements without genuine gameplay risk; sharing referral links with individuals who are the same person under different registrations.

6.4 Bonus Expiry

All 789com bonuses carry an expiry date, typically 30 days from the date of award unless stated otherwise. Unused bonus funds and incomplete wagering requirements will be voided at expiry. Expired bonuses cannot be reinstated.

All games available on the 789com Platform — including casino games, live dealer tables, jackpot slots, and crash games — operate using certified random number generators (RNG) provided by licensed game studios. The RNG ensures that all outcomes are genuinely random, independent of any previous result, and cannot be influenced by any party including 789com.

7.1 Published RTP

Every game on 789com carries a published Return to Player (RTP) percentage. This figure represents the theoretical long-run percentage of total stakes returned to players as winnings. 789com monitors game performance against published RTP figures. Any title found to underperform its certified RTP is suspended pending review.

7.2 Technical Malfunctions

In the event of a technical malfunction during a game round — including disconnection, server error, or display anomaly — the round outcome will be determined by the server-side record, not the player's screen display. If the server record is also incomplete or corrupted, the round will be voided and the stake returned to the player's balance. No claims for winnings from a technically incomplete round will be entertained.

7.3 Game Rules Priority

Each individual game title on 789com is governed by its own in-game rules, which take precedence over these general Terms in the case of any conflict specific to that game. Players are advised to read the rules of each game before playing with real money.

The following rules apply to all sportsbook bets placed at 789com, including cricket, PSL, football, kabaddi, tennis, and esports markets.

8.1 Bet Placement

A bet is considered placed and accepted once confirmed by the 789com platform — signified by a bet reference number appearing in your bet history. The odds displayed at the time of confirmation are the final odds for that bet. Changing odds after confirmation do not affect accepted bets.

8.2 Void Bets

A bet may be voided — and the stake returned — in the following circumstances:

• The event is cancelled or postponed beyond 36 hours of the scheduled start time.
• The event starts with fewer than the required number of players or participants to complete the contest.
• A manifest error in odds pricing is identified (see below).
• A technical error during in-play betting prevents accurate odds delivery.

8.3 Manifest Errors

If an odds price is published due to a manifest error — including but not limited to human error, data feed malfunction, or a mathematical impossibility in the price — 789com reserves the right to void any bets placed at the erroneous odds, regardless of whether the bet has been confirmed. Players will be notified of any such void and the stake returned in full.

8.4 In-Play Betting

In-play betting on 789com is subject to market availability and may be suspended or limited at any time during an event at the discretion of 789com's trading team. Late bets placed after an event's natural conclusion but before the platform has updated the market status may be voided.

8.5 Minimum & Maximum Stakes

The minimum single bet is Rs 100. Maximum stake limits vary by sport, market, and event — the maximum for a single selection on a major cricket match winner market is Rs 500,000. Accumulator maximum payouts are capped as displayed on the bet slip before confirmation.

The following conduct is strictly prohibited on the 789com Platform. Engaging in any prohibited conduct may result in immediate account suspension, balance forfeiture, and may be referred to relevant authorities:

• Fraud: Providing false registration information, using fraudulent payment methods, or engaging in any form of financial deception.
• Money laundering: Using 789com to deposit, transfer, or withdraw funds connected to illegal activity. 789com operates anti-money laundering (AML) procedures and reports suspicious activity as required.
• Underage gambling: Registering or playing if you are under 18 years of age.
• Multiple accounts: Registering more than one account in your own name or under different names for the purpose of claiming multiple bonuses or circumventing account restrictions.
• Collusion: Colluding with other players in poker, live dealer, or any competitive game format to gain an unfair advantage.
• Software exploitation: Using bots, automated software, artificial intelligence tools, or any program that plays on your behalf or exploits a software vulnerability in the 789com Platform.
• Chargebacks: Initiating a chargeback or dispute with your payment provider for a legitimate deposit. Chargebacks trigger an immediate account suspension and the disputed amount, plus any winnings generated from it, will be subject to recovery.
• Harassment: Harassing, threatening, or abusing 789com staff or other players through any communication channel.

789com reserves the right to suspend, restrict, or permanently close any account at its sole discretion if it determines that these Terms have been violated or that the account poses a risk to the platform's integrity, financial security, or the safety of other players.

10.1 Suspension Without Notice

In cases of suspected fraud, money laundering, or serious Terms violation, 789com may suspend an account immediately and without prior notice. The account holder will be informed of the suspension and the reason for it within 72 hours unless doing so would prejudice an ongoing investigation.

10.2 Balance During Suspension

During a suspension, the account balance is frozen. If the investigation concludes that no violation occurred, the balance is restored in full and the account reinstated. If a violation is confirmed, the balance may be partially or fully forfeited depending on the nature of the breach, as determined by 789com at its discretion.

10.3 Appeal Process

Players who believe their account has been suspended incorrectly may submit a formal appeal to support@789com.best within 14 days of notification. Appeals will be reviewed by a member of the 789com compliance team and a decision communicated within 10 business days.

789com is committed to responsible gaming and takes active steps to prevent problem gambling. All accounts come with the following tools, accessible from the account settings menu:

• Deposit limits: Set daily, weekly, or monthly deposit caps. Limit reductions take effect immediately; increases require a 24-hour cooling-off period.
• Session time limits: Set a maximum session duration. 789com will display an alert and automatically log you out when the limit is reached.
• Loss limits: Set a maximum loss amount per session or per day. Once reached, no further bets can be placed until the limit period resets.
• Cooling-off period: Request a break from gambling for 24 hours, 7 days, 30 days, or a custom period. During a cooling-off, deposits and bets are blocked while withdrawals remain available.
• Self-exclusion: Permanently close your account and block yourself from re-registering. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of 6 months.

If you are concerned about your gambling habits or those of someone you know, please visit our dedicated page at Responsible Gaming for full information and support resources.

789com collects and processes personal data — including name, contact information, payment details, and gaming history — for the purposes of providing the Platform service, conducting KYC and AML checks, delivering customer support, and fulfilling any regulatory requirements that may apply.

Data is never sold to third parties for marketing purposes. It may be shared with: (a) payment processors and banks as required to execute deposits and withdrawals; (b) KYC verification providers; (c) fraud prevention services; (d) regulatory authorities where legally required.

For full details of how 789com handles your personal information, please review the Privacy Policy.

All content on the 789com Platform — including but not limited to the brand name, logo, website design, game interfaces, promotional materials, text, graphics, and software — is the intellectual property of 789com or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to use the 789com Platform for personal, non-commercial entertainment purposes only. You may not copy, modify, distribute, reproduce, publish, reverse-engineer, or create derivative works from any 789com content without prior written consent from 789com.

To the fullest extent permitted by applicable law, 789com and its directors, employees, agents, and licensors shall not be liable for:

• Any indirect, incidental, special, or consequential loss arising from your use of the 789com Platform.
• Loss of winnings due to a technical malfunction where the server-side record is incomplete.
• Losses resulting from your failure to keep your account credentials secure.
• Any delay in processing withdrawals caused by a third-party payment provider.
• Interruption of service due to planned maintenance, unplanned outages, or events beyond the reasonable control of 789com.

Nothing in these Terms excludes or limits 789com's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be lawfully excluded.

789com reserves the right to amend these Terms at any time. When material changes are made, 789com will:

• Update the "Last Updated" date at the top of this page.
• Notify registered players via the email address or mobile number associated with their account at least 7 days before the changes take effect, for significant amendments.
• Post a notice on the 789com Platform homepage for a period of at least 14 days.

Your continued use of the 789com Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the Platform and request account closure before the effective date.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the 789com Platform, you can reach our team through the following channels:

• Email: support@789com.best
• Live Chat: Available 24/7 on the 789com Platform
• WhatsApp & Telegram: Via links displayed in the platform footer

For responsible gaming support and self-exclusion requests, please visit Responsible Gaming or contact support directly for priority handling.

For general platform information, visit About Us. For data-related enquiries, refer to the Privacy Policy.